Rather than take the questioning personally, as a manager you should try to explore the questioning further to get to the root of the issue. Until Amazon starts advertising for crystal balls, follow these 3 strategies to differentiate between the lazy and the critical thinkers. ... [more]
At certain points throughout the year, there will be distractions out of your control. Whether it be construction, an office celebration, or really anything with loud noises, sometimes you need to get work done, but your regular routine just isn’t cutting it. ... [more]
We can all admit that there is certainly a time and place when meetings are necessary. Don Spear, Founder and CEO of OpenSesame, holds five reasons why you should call a meeting. ... [more]
As more and more research is developed, music in the workplace is being changed from a way to tune out to a way to tune in. ... [more]
While you most likely know the importance of LinkedIn in recruitment purposes, there are certain areas that often get overlooked. These areas can separate one candidate from another and lead to the best hire. ... [more]
Whether in the typical hands-on approach or in a virtual elearning scenario, role playing is one of the most popular training techniques. Roleplaying is a fantastic method to train employees in hands-on scenarios. The point of role playing is to put the participant into a scenario he or she isn’t completely familiar with and hopefully through trial and error, he or she can discover the proper way to fix the problem, rather than failing in a real world scenario. ... [more]
Disagreeing with your boss can be an intimidating part of your work, but there is a way to approach the problem without your disagreement ending in you getting fired. Regardless of the issue at hand, follow these general rules to steer clear of the unemployment office and improve your working relationship with your boss. Approach Privately The last thing you or your boss wants is an argument in front of a crowd. ... [more]
Neck, back, and eye injuries are caused by daily habits and posture that many people don’t realize can cause injuries in the first place. ... [more]
Regardless of the size and industry of a company, customer happiness is key to company survival. Most companies have specific departments or positions, often called Customer Success Managers, to deal with this issue. While there are countless attributes this position could use, we’ve narrowed it down to four. ... [more]
With many offices today having more relaxed policies, it isn’t uncommon to see dogs and cats roaming in between cubicles or taking afternoon naps under windows. Pets can be a great addition to an office, boosting office morale and creating a more enjoyable workspace. ... [more]