BE CURIOUS. ASK A LOT OF QUESTIONS. Obviously a lot of learning comes from asking questions. But too often we don't ask the right question. The right question is far more valuable than a great answer to the wrong question. Eric Schmidt of Google said, “We run this company on questions, not answers.” Questions and the resulting conversations help us along the path to better results.   For example, how often do confirm that the requests around "training issues" are really related to missing knowledge and skills?  Do you run off and build what your client requested? ... [more]