Stress is a topic we hear about and experience all too often. Too much work, too little time off, not enough time to get that big presentation done, and excessive amounts of time spent away from our friends and families. All of these things can lead to stress. Ask almost anyone and they will agree with you: our lives our full of stress; stress is bad and we need to reduce the amount we have in our lives by whatever means necessary. Ask a biologist though, and they will give you a very different answer. According to recent stress-related research, we need stress in our lives to be able to function. ... [more]
The construction industry is all around us, from the new housing development going in down the road to the swimming pool your neighbors have decided to put in; construction is everywhere. With construction comes many safety hazards and compliance regulations that need to be met, and whether you’re new on the job or a seasoned veteran of the construction industry, there is always a new thing or two you can learn or revisit. Safety It comes as a no brainer that construction can be a potentially dangerous job—it requires heavy lifting and the use of advanced machinery. ... [more]
Labor Day weekend is upon us, and that means school's back in session for most colleges. While this may not be true for all new college freshman, going away to school is typically the first time teens get to experience a new level of freedom. Having recently finished my freshman year of college and therefore able to speak from experience, I know this freedom can be great. ... [more]
The customer service industry is multi-faceted—you can be a waiter or waitress in a restaurant, a sales person at a department store, or a cashier at the local market. Many people don’t think of banking as part of the customer service industry, or if they do it tends to be with negative connotations. Banks tend to have a stereotype of bad customer service, which leads to unhappy customers and can potentially lead to customers closing their accounts. ... [more]
Have you heard of a genetic counselor before? There’s a chance you have, but if you’re like me and haven't, read on to find out more! You’ve probably heard of a geneticist, and I can almost guarantee you know what a counselor does, but the merged field that creates genetic counseling is an industry not as widely familiar. According to the Bureau of Labor Statistics, the genetic counseling industry is predicted to grow at a rate of 41% between 2012 and 2022, with an average starting salary of $56,800. ... [more]
Due to the bad reputation customer service can receive, many people dread having to call their service providers for fears of such a situation, which can have an adverse affect on your company. There are two ways in which this fear of customer service can be harmful to you and your company. The first reason is if a customer has a need to call you but is afraid to, then you are unable to help them. The second reason is people will begin to associate customer service with bad interactions. This means even if you have a great customer service force in your own company, you will be adversely affected by the company that is making the news for bad customer interactions. ... [more]
On Thursday, June 12th, the 2014 FIFA World Cup kicked off in Brazil. For one month, even those who do not consider themselves soccer fans join the rest of the world in supporting their countries as they celebrate successes and commiserate losses. As Simon Kuper said in his book Soccernomics*, “It seems that soccer tournaments create those relationships: people gathered together in pubs and living rooms, a whole country suddenly caring about the same event. A World Cup is the sort of common project that otherwise barely exists in modern societies.” ... [more]
Remember the excitement you experienced as a child when you got a new toy? All you wanted to do was play with it and find out all it could do. But a few months after the original excitement had worn off, you were onto the next thing, and the old toy was left behind. ... [more]
In today’s modern workforce, the use of in-person corporate training has become a hassle to coordinate with everyone’s busy lives and schedules, but the importance of such training has only increased. Although ensuring your employees are compliant with all relevant laws and regulations won’t guarantee your company and workers are safe from workplace accidents or harassment, the insurance of such training can protect from costly lawsuits. ... [more]
No matter what profession you have chosen, there are most likely some work-related risks associated with it. Although some of these risks might be specific to your job, there are many precautions that should be taken to avoid common risks that are applicable to any workforce. No matter what your profession is, being prepared in case of emergency is essential to ensure the safety of yourself and others. These three courses outline some general safety practices, explain safety regulations, and help you understand how to work through difficult situations. ... [more]
