Just about anyone can create an e-Learning course on a soft skills topic. You gather up the right information and some relevant and clever animated images or pictures. You follow the established instructional design protocol of ADDIE (analysis, design, development, implementation and evaluation) and then present your content to the learner and ta-da! you have a course. There are probably a hundred thousand e-Learning courses produced this way that are available for your employees to enjoy. The problem is, and I am sure you already know this, they don’t. They hate them. ... [more]