In their third annual report on L&D’s use of AI, sponsored by OpenSesame, authors Donald H. Taylor and Eglė Vinauskaitė highlight a major shift over the past year: for the first time, more than half of respondents are actively using AI.
While content creation remains the most common application, case studies show L&D professionals moving beyond production to reimagining their strategic role within organizations. AI enables faster, cheaper, and broadly accessible content creation, challenging traditional instructional design but also expanding opportunities for impact.
The report presents three emerging futures for L&D, shaped by AI and grounded in three years of research and real-world examples, emphasizing both the promise and disruption this technology brings.
What’s inside:
- Uses of AI in L&D by category – From content creation and design to analytics, strategy, and workforce enablement, the survey shows how AI adoption has broadened beyond early pilots to more complex, varied applications
- Barriers to using AI – Despite progress, challenges persist, with top barriers including data privacy and security concerns, lack of trust in AI outputs, and skills gaps within L&D teams
- Case studies from leading organizations – In-depth examples from Microsoft, ServiceNow, TTEC, KPMG UK, Leyton, and MCI Group illustrate how global leaders are embedding AI into learning strategies to scale skills, personalise learning, and transform L&D functions
Go deeper with the authors: Watch the webinar
To explore the report’s findings in more depth, watch our webinar From Hype to Impact—Where AI in L&D Stands Today. Hosted by report authors Donald H. Taylor and Egle Vinauskaite, along with OpenSesame’s Liza Mucheru Wisner, the session unpacks the data, shares new case studies, and offers practical guidance for using AI to scale learning, personalize experiences, and elevate L&D’s role in the business.
You’ll also get actionable takeaways and an exclusive checklist, 5 Everyday L&D Tasks AI Can Transform Today, designed to help teams move from ideas to impact.
